Datenschutz

Privacy Policy

We are very pleased about your interest in our hotel. Data protection is of a particularly high priority for the owner of Hotel Riedenburg. The use of the Hotel Riedenburg website is generally possible without providing any personal data, provided that no services requiring consent are activated. However, if a data subject wishes to use special services offered by our company via our website, the processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, for example the name, address, email address, or telephone number of a data subject, shall always be in line with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to Hotel Riedenburg. By means of this privacy policy, our company would like to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed of the rights to which they are entitled.

As the controller responsible for processing, Hotel Riedenburg has implemented numerous technical and organizational measures to ensure the most complete protection possible of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means, for example by telephone.

1. Definitions

The privacy policy of Hotel Riedenburg is based on the terminology used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as our customers and business partners.

For this reason, we would like to explain the terminology used in advance.

Among others, we use the following terms:

a) Personal Data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable person is one who can be identified directly or indirectly, in particular by reference to identifiers such as a name, identification number, location data, online identifier, or one or more specific factors relating to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

b) Data Subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing means any operation performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, restriction, erasure, or destruction.

d) Restriction of Processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person.

f) Pseudonymization

Pseudonymization means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information.

g) Controller

Controller means the natural or legal person, public authority, agency, or other body which determines the purposes and means of the processing of personal data.

h) Processor

Processor means a natural or legal person or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient means a natural or legal person or public authority to whom personal data are disclosed.

j) Third Party

A third party is a person or body other than the data subject, controller, processor, or persons authorized to process the data.

k) Consent

Consent means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which the data subject agrees to the processing of personal data.

2. Name and Address of the Controller

Controller within the meaning of the GDPR:

Hotel Riedenburg
Owner: Stefan Eisenreich
Inntalstraße 51
94072 Bad Füssing
Germany

Phone: +49 8531 29020
Email: info@riedenburg.com
Website: www.riedenburg.com

3. Cookies

The Hotel Riedenburg website uses cookies. Cookies are text files that are stored on a computer system via an Internet browser.

Many websites and servers use cookies. A cookie contains a unique cookie ID which enables websites and servers to distinguish the individual browser of the user.

Through the use of cookies, Hotel Riedenburg can provide users of this website with more user-friendly services that would not be possible without cookie settings.

Users can prevent the setting of cookies by our website at any time by adjusting the settings of the Internet browser used and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs.

If the user disables the setting of cookies in the browser, not all functions of our website may be fully usable.

4. Collection of General Data and Information

The website of Hotel Riedenburg collects a series of general data and information each time a data subject accesses the website. These data are stored in the server log files.

The following data may be collected:

• browser types and versions
• operating system used
• referring website
• accessed subpages
• date and time of access
• IP address
• Internet service provider
• other similar data used for security purposes

These data do not allow any conclusions about the data subject. Instead, this information is required to:

• correctly deliver website content
• optimize the website and advertising
• ensure the permanent functionality of IT systems
• provide information to law enforcement authorities in case of cyberattacks

The data are analyzed statistically and used to improve data protection and security.

5. Newsletter Subscription

Users of the Hotel Riedenburg website may subscribe to our newsletter.

Personal data transmitted during newsletter registration are determined by the input form used for this purpose.

The newsletter informs customers and business partners regularly about company offers.

A newsletter can only be received if:

1. the data subject has a valid email address
2. the data subject registers for the newsletter

A confirmation email is sent using the double-opt-in procedure.

The following data are also stored during registration:

• IP address
• date and time of registration

These data are collected for legal protection and to prevent misuse.

The personal data collected are used exclusively for sending the newsletter.

Subscribers may unsubscribe at any time via the link included in each newsletter.

6. Newsletter Tracking

Our newsletters contain tracking pixels. These are small graphics embedded in HTML emails that allow statistical evaluation of marketing campaigns.

Through tracking pixels we can determine:

• whether an email was opened
• which links were clicked

These data help optimize future newsletters.

7. Contact via the Website

The website contains information that enables quick electronic contact with our company.

If a data subject contacts us by email or via a contact form, the personal data transmitted will be automatically stored.

These data are stored for the purpose of processing the inquiry and contacting the person.

No transfer to third parties takes place.

8. Routine Deletion and Blocking of Personal Data

Personal data are stored only for the period necessary to achieve the purpose of storage or as required by law.

After expiration of the storage period, the data will be routinely deleted.

9. Rights of the Data Subject

Data subjects have the following rights under the GDPR:

• Right of confirmation
• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object
• Rights related to automated decision-making
• Right to withdraw consent

To exercise these rights, the data subject may contact Hotel Riedenburg at any time.

10. Facebook

Our website uses components of Facebook.

Operator:
Facebook Ireland Ltd.
4 Grand Canal Square
Dublin 2, Ireland

When visiting pages containing Facebook plugins, a connection to Facebook servers is established.

More information:
https://de-de.facebook.com/about/privacy/

11. Google Analytics

This website uses Google Analytics with IP anonymization.

Provider:
Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA, USA

Google Analytics uses cookies to analyze website usage.

IP addresses are anonymized within the EU.

Users can prevent tracking via a browser plugin:
https://tools.google.com/dlpage/gaoptout

12. PayPal

We offer payments via PayPal.

Provider:
PayPal (Europe) S.à r.l. & Cie. S.C.A.
22-24 Boulevard Royal
Luxembourg

If PayPal is selected as payment method, personal data required for payment processing will be transmitted to PayPal.

More information:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

13. Legal Basis of Processing

Processing is based on the following legal bases:

• Art. 6(1)(a) GDPR – consent
• Art. 6(1)(b) GDPR – contract performance
• Art. 6(1)(c) GDPR – legal obligation
• Art. 6(1)(d) GDPR – vital interests
• Art. 6(1)(f) GDPR – legitimate interest

14. Legitimate Interests

Our legitimate interest is the operation of our business activities for the benefit of our employees and shareholders.

15. Storage Period

Personal data are stored in accordance with legal retention periods and deleted afterwards.

16. Provision of Personal Data

The provision of personal data may be required by law or contract.

Failure to provide the required data may result in the inability to conclude a contract.

17. Automated Decision-Making

Hotel Riedenburg does not use automated decision-making or profiling.

Microsoft Clarity

This website uses Microsoft Clarity, a web analytics service of Microsoft Corporation.

Clarity helps us understand user behavior through:

• mouse movements
• clicks
• scrolling behavior
• anonymized session recordings

Legal basis:
Art. 6(1)(a) GDPR (consent via cookie banner).

Privacy information:
https://clarity.microsoft.com/privacy

Vioma Online Booking System

Our website uses the booking system of:

Vioma GmbH
Industriestraße 27
77656 Offenburg, Germany

During booking, personal data such as:

• name
• contact details
• stay details
• payment information

may be processed.

Legal basis:
Art. 6(1)(b) GDPR (contract performance).

More information:
https://www.vioma.de/datenschutz/

OpenStreetMap

Our website uses OpenStreetMap.

The IP address may be transmitted to OSM servers.

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest).

More information:
http://wiki.openstreetmap.org/wiki/Legal_FAQ

Google Web Fonts

This website uses Google Web Fonts, which are hosted locally.

No connection to Google servers is established.

More information:
https://developers.google.com/fonts/faq

Last updated: 27 January 2026